Refund and Returns Policy

At Lovin World (lovinworld.shop), we sell chairs. This Payment Policy explains our billing terms, accepted payment methods, and checkout security for all orders placed on our store.

Secure Payment Processing via Stripe

All transactions on lovinworld.shop are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor.

Accepted Payment Methods

Through our Stripe checkout integration, we accept the following secure payment methods in United States Dollars (USD):

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Apple Pay and Google Pay (via Stripe)

Billing Terms and Order Charges

When you place an order on lovinworld.shop, you authorize Lovin World (through Stripe) to charge your selected payment method for the exact total amount displayed at checkout.

  • Currency: All product prices and transactions are processed in USD ($).
  • Shipping Cost: Free Shipping ($0.00) on all orders across the United States.
  • Restocking Fee: $0.00.
  • Sales Tax: Any applicable U.S. state or local sales tax is calculated automatically and displayed clearly at checkout before you confirm your payment. There are no hidden charges or extra handling fees.

Payment Security and Card Protection

Your checkout session is protected by SSL (Secure Sockets Layer) encryption. Lovin World never views, collects, or stores your full credit card or debit card number on our website servers. All sensitive payment information is transmitted directly to and processed exclusively by Stripe in compliance with strict Payment Card Industry Data Security Standards (PCI-DSS).

Refund Processing via Stripe

In accordance with our Refund and Returns Policy, once a returned item is received and inspected, approved refunds are processed within 2 business days through Stripe directly back to the original payment method used at checkout.

Contact Information

If you have any questions about billing, payments, or checkout on our store, please contact us during our operating hours:

  • Store Name: Lovin World
  • Business Address: 1427 Wallace Dr, Lewiston, Idaho, 83501, United States
  • Business Email: support@lovinworld.shop
  • Business Time: Monday – Friday, 9:00 AM – 9:00 PM PST

Refund and Returns Policy

At Lovin World (lovinworld.shop), we sell chairs. We are committed to providing a clear, fair, and hassle-free return and refund process for every customer in the United States.

30-Day Return Window

We offer a 30-day return window. You have 30 calendar days from the date your order is delivered to request a return or exchange.

Accepted Return Reasons (Defective Items and Customer Remorse)

We accept returns for both of the following reasons:

  • Defective, Damaged, or Incorrect Products: If your order arrives defective, damaged during shipping, or does not match the item you ordered.
  • Customer Remorse (Change of Mind): If you change your mind, ordered the wrong item by mistake, or simply decide you no longer want the product.

Free Return Shipping (Free Prepaid Return Label)

Whether your return is due to a defective/damaged product OR customer remorse (change of mind), Lovin World provides a Free Prepaid Return Label in both situations. Return shipping costs $0.00 (Free) for the customer.

$0.00 Restocking Fee

We charge a $0.00 restocking fee on all returns. You will never be charged any restocking penalty or deduction fee.

Return Eligibility Conditions

  • For customer remorse (change of mind) returns, the item must be unused, in the same condition that you received it, and in its original packaging with all included parts and manuals.
  • For defective, damaged, or incorrect items, please contact us at support@lovinworld.shop with your order number and details of the issue so we can immediately issue your Free Prepaid Return Label.

How to Initiate a Return

To return an item within 30 days of delivery, please follow these simple steps:

  1. Email our customer support team at support@lovinworld.shop during our business hours (Monday – Friday, 9:00 AM – 9:00 PM PST) with your order number and the reason for your return.
  2. Our team will review your request and email you a Free Prepaid Return Label (via USPS, UPS, or FedEx) along with step-by-step return instructions.
  3. Securely pack the item in its original packaging, attach the Free Prepaid Return Label to the package, and drop it off at the designated USPS, UPS, or FedEx location.
  • Authorized Return Address: 1427 Wallace Dr, Lewiston, Idaho, 83501, United States

Refund Processing Time (2 Business Days)

  • Once your returned package arrives at our facility in Lewiston, Idaho and is inspected, we will notify you via email.
  • Approved refunds are processed within 2 business days after we receive and inspect your return.
  • The full refund amount (100% of your purchase price, with $0.00 restocking fee) will be refunded via Stripe directly back to your original payment method. Please note that while we issue the refund within 2 business days, your bank or credit card company may take a few additional business days to post the funds to your account statement.

Exchanges and Order Cancellations

  • Exchanges: If you wish to exchange an item, please email us at support@lovinworld.shop. We will provide a Free Prepaid Return Label for the original item and ship your replacement item once the return is processed.
  • Order Cancellations: You may cancel your order for a full refund at any time before it is dispatched by emailing support@lovinworld.shop during our business hours. If your order has already shipped, you can still return it within 30 days of delivery using our Free Prepaid Return Label.

Contact Information

If you need assistance with a return, exchange, or refund, please contact us:

  • Store Name: Lovin World
  • Business Address: 1427 Wallace Dr, Lewiston, Idaho, 83501, United States
  • Business Email: support@lovinworld.shop
  • Business Time: Monday – Friday, 9:00 AM – 9:00 PM PST